Renter communication
Questions before booking, check-in details during the stay, and follow-up after checkout — answered by our team, start to finish.
PROPERTY MANAGEMENT · FOR HOMEOWNERS
Your home, cared for like it's ours.
Wish Rentals manages short-term and long-term rentals across Phoenix and Sedona from our base in Gold Canyon. We look after your renters, your arrivals, and your repairs — and we are clear about every dollar along the way.
20% of booking revenue Short-term & long-term Homes of every size, including $1M+
ONE LOCAL TEAM Renters, repairs and statements in one place.
WHAT WE HANDLE
The day-to-day, off your plate.
From the first renter message to the last repair invoice, our team is the point of contact — so you hear from us when it matters, not every time the doorbell rings.
Entrance codes & arrival instructions
Unique codes per stay, sent with parking and arrival notes only after a renter's payment has been verified.
In-stay questions & issues
Wi-Fi, thermostats, pool questions, a tripped breaker — renters reach us, and we resolve it or send the right person.
Repairs & maintenance coordination
We schedule and oversee handyman, plumbing, HVAC, pool and other vendors, then share receipts and photos with you.
Proposed
Listing presentation
Professional photography, a written description, and a listing page on wishrentals.com that shows your home at its best.
Proposed
Monthly owner statements
One statement each month: booking revenue, our fee, expenses with receipts, reserve activity, and your payout.
PRICING
Simple, transparent pricing.
One management fee, owner-paid expenses at cost, and a small reserve so problems get fixed without waiting on a phone call.
MANAGEMENT FEE
20% of booking
revenue
revenue
Charged only on revenue your home earns. It covers our full management service for short-term and long-term rentals alike.
- Renter communication
- Codes & arrival instructions
- In-stay support
- Vendor scheduling & oversight
- Payment collection by ACH or Zelle
- Payouts & statements
Assumption Booking revenue means nightly or monthly rent only. It excludes taxes, cleaning fees, and security deposits.
Owner-paid maintenance
As the homeowner, you pay all repair and service expenses — landscaping, pool care, plumbing, appliance repair and the like. We find and coordinate the vendors, check the work, and share receipts and photos for every expense.
- Expenses passed through at cost, with documentation
- Use your preferred vendors, or ours
- Your approval before non-emergency work above $[TBD] Proposed
$500 maintenance reserve
Each property keeps a $500 owner-funded reserve, held in the Wish Rentals bank account — separate from renter payments and security deposits. It lets us handle emergencies and last-minute issues right away.
- Funded by
- You, at onboarding, by ACH or Zelle
- Used for
- Emergencies and urgent fixes
- Replenished
- From your next payout, or by owner ACH
- Alerts
- Low · under $500Critical · under $250
EXAMPLE STATEMENT
How the numbers fit together.
Here is how one month could read for a short-term home: our 20% fee comes off booking revenue, owner expenses are listed line by line, and any reserve that was used is topped back up before your payout.
Illustrative example, not a projectionFigures are made up to show the math. Actual revenue and expenses vary by home, season and occupancy.
TWO WAYS TO RENT
Short-term or long-term?
Not sure which fits your home? We'll talk through both on the introductory call. Same team, same 20% fee, either way.
GETTING STARTED
How onboarding works.
Typical timing: about 2–4 weeks from first call Proposed
- 1 DAY 1
Introductory call
We learn about your home and goals, and answer your questions about fees and the reserve.
- 2 WEEK 1
Home walkthrough
An in-person visit to note systems, vendors, and anything to fix before renters arrive.
- 3 WEEK 1–2
Agreement & reserve
Sign the management agreement and fund the $500 reserve by ACH or Zelle.
- 4 WEEK 2–3
Photos, listing & access
Photography, your listing page, and smart-lock or key setup for renters.
- WEEK 3–4
First guests or tenants
Renters book or apply, and we take it from there — you get the statement.
SUBMIT YOUR PROPERTY
Tell us about your home.
A few details help us prepare for a useful first conversation. There's no commitment, and nothing is shared outside our team.
WHAT HAPPENS NEXT
01We review your details
and reply within [X business days].
and reply within [X business days].
02Introductory call
to talk through fit, fees and timing.
to talk through fit, fees and timing.
03Home walkthrough
if it's a good match for both of us.
if it's a good match for both of us.
Prefer to talk first? (480) 555-0142 hello@wishrentals.com Gold Canyon, Arizona · Mon–Sat 8 AM–6 PM MST